General contact

E-mail Novartis Pharmaceuticals

1-888-NOW-NOVA (1-888-669-6682)
Monday - Friday, 8:30am - 5:00pm EST
In case of Medical Emergency, please contact your Physician immediately.

Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080
Please allow for mail processing and postal service turnaround time



US Pharma Media Relations

For reporters only. Consumers will be directed to

Anna Frable, Vice President
Novartis Pharmaceutical Corporation Communications

icon-phone.gif+1 862 778 5388 (for reporters only)
icon-fax.gif+1 732 673 5262


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Novartis Patient Assistance

This program is for U.S. Residents only.

Monday - Friday, 8:30am - 5:00pm EST

Novartis Patient Assistance Program
PO Box 66556
St. Louis, MO 63166-6556

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Novartis Pharmaceuticals Corporation supports a range of grants to support education, advocacy and outreach efforts. We accept educational grant requests for healthcare professionals, as well as patient education initiatives to support education and outreach in the community.

Novartis Pharmaceuticals Corporation discovers and develops innovative products to cure diseases, ease suffering and enhance patient quality of life. Novartis is committed to the advancement of these goals through education, advocacy and outreach.

Consistent with this mission, Novartis will consider funding the following types of grant requests:


• Professional Medical Education
• Professional Medical Education grants that support independent accredited and non-accredited medical education for healthcare professionals.

Medical Education grants must be independent of commercial bias and non-promotional in nature.

Educational Grant requests may be submitted to support live events, web-based education or print material.


Alliance Development

Alliance Development grants support patient advocacy and professional medical organizations in their efforts to educate and support patients, caregivers, family members and the public.

Alliance Development will accept grant requests for patient education initiatives to support independent patient education and outreach in the community.

Associations applying for these grants must be tax exempt according to Paragraph 501 (c)(3) of the US Internal Revenue code.

All grant requests must be submitted through the Novartis Grants Central Station (NGCS) website. For more information, please contact our Specialists at our toll free number: 1-888-NOW-NOVA and utilize the appropriate prompt for Grant requests.